Privacy Policy
Last Updated: May 2026
Welcome to Bali Visa Advisor (“Company”, “we”, “our”, or “us”).
We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website, contact our team, or use our visa, immigration, legal, and business consulting services in Indonesia.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
- Information We Collect
To provide our services efficiently and comply with Indonesian immigration and legal regulations, we may collect the following information:
Personal Information
- Full name
- Nationality
- Date of birth
- Passport information
- Visa and immigration documents
- Residential address
- Phone number
Business Information
For company registration and legal services, we may collect:
- Company name
- Shareholder information
- Director information
- Tax and licensing documents
- Corporate legal documents
Payment Information
When making payments for our services, we may collect:
- Billing information
- Transaction records
- Proof of payment
For security purposes, payment card information is generally processed by third-party payment providers and is not stored directly on our servers.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Website usage statistics
- How We Use Your Information
We use your information for the following purposes:
- Processing visa and immigration applications
- Providing legal and business consulting services
- Establishing companies and obtaining permits
- Communicating regarding your application status
- Verifying identity and documentation
- Complying with Indonesian laws and government requirements
- Responding to inquiries and customer support requests
- Improving our website and services
- Preventing fraud, abuse, or unauthorized activities
- Legal Basis for Processing
We process personal information based on:
- Your consent
- Performance of contractual obligations
- Compliance with legal and regulatory requirements
- Legitimate business interests necessary to provide our services
- Sharing of Information
We may share your information only when necessary to provide our services, including with:
- Indonesian Immigration Authorities
- Government agencies and ministries
- Licensed notaries
- Legal consultants
- Tax consultants
- Payment processors
- Trusted service providers assisting in service delivery
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
- International Data Transfers
As our clients come from various countries, your information may be transferred, stored, or processed in jurisdictions outside your country of residence when necessary for service delivery.
We take reasonable measures to ensure appropriate protection of personal data during such transfers.
- Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information against:
- Unauthorized access
- Data loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no online transmission or storage system can be guaranteed to be completely secure.
- Data Retention
We retain personal information only for as long as necessary to:
- Complete the requested services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Remember preferences
- Enhance website functionality
You may choose to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
- Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing
- Withdraw consent
- Object to certain processing activities
To exercise your rights, please contact us using the information provided below.
- Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
- Children's Privacy
Our services are not directed toward children under the age of 18 without parental or legal guardian involvement.
We do not knowingly collect personal information from children without appropriate authorization.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or service offerings.
Any updates will be posted on this page with the revised effective date.
- Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
Email: balivisaadvisor@gmail.com
WhatsApp: +62 823-3977-5758
Website: www.balivisaadvisor.com
